FAQ
If you cannot find the answer to your question, you can contact our customer service: [email protected]
If you cannot find the answer to your question, you can contact our customer service: [email protected]
We recommend that you buy tickets in advance from our online shop for the following routes: the Suomenlinna and Lonna, Vallisaari and the Western Island Route. In addition, tickets can be purchased on the spot from the water bus.
Click here to go to the online shop.
You can buy tickets from the water bus, but we recommend you purchase them in advance from our online shop to secure your seat. Unfortunately, there is no seat reservation available on the Eastern Island Route.
Please kindly pay with card on the spot, however if you are paying cash, please remember to reserve exact amount of cash on the spot.
Yes, dogs are welcome on all our ships free of charge.
The majority of our vessels are accessible by manual wheelchair. Please note that route and piers also matter, so please contact us for more information: [email protected].
Our regular ferries have toilets. In addition, the Suomenlinna and Lonna, Vallisaari, Western and Eastern Island Route ferries have cafés with liquor concessions. Welcome!
Departure piers and their addresses can be found on the line-specific pages.
You can purchase gift cards from here.
You can buy tickets directly from our online shop or make a reservation by email: [email protected]. If you book by e-mail, we will add an additional €11 (incl. VAT) to your invoice.
You can inquire about lost property by calling the ships directly or contacting customer services at [email protected]
Our regular ferries have toilets. In addition, the Suomenlinna and Lonna, Vallisaari, Western and Eastern Island Route ferries have cafés with liquor concessions. Welcome!
The departure point can be agreed with the client. Below are the most popular departure ports in Helsinki and Espoo:
Kyllä, Helsingin ja Espoon saaristossa on useita upeita kohteita, joissa on mahdollisuus retkeilyyn sekä ravintola- ja ohjelmapalveluihin. Suosittelemme erityisesti Kivisaarta, josta löydät kaksi ravintolaa 30–50 hengen ryhmille, saunan sekä majoitusmahdollisuuden.
Muita suosittelemiamme kohteita ovat Suomenlinna, Lonna, Vallisaari, Vartiosaari, Kaunissaari, Pentala ja Iso Vasikkasaari. Kysy lisätietoa tarjouspyynnön yhteydessä.
You can also book troubadours, stand-up comedians, magicians and other entertainment multi-taskers on board. We also offer guiding services.
Yes, we can organise food cruises for groups of up to 48 people. Meals are served from a buffet table, and our water buses have a bar offering a wide range of drinks.
Yes, we offer replacement meals for people with special dietary needs.
Yes, we have a screen and a projector. Please ask for more information when requesting a quote.